"When I send emails with embedded images to folks that are using "Outlook" and when they send images to me frequently the image does not appear, but a litle red X shows up. Can you tell me please how to correct this?" And yes, another case of software saving us from ourselves... There are a bunch of reasons why you might see the dreaded "Red X" instead of an image while viewing an email with Outlook or Outlook Express. The image is hosted on a website that's busy, temporarily offline or defunct. Or the image file on the website might have been renamed or deleted. Solution: Try again later or ask the sender to send it as an attachment instead of an inline image.The image is hosted on a website, and you're not online. Solution: Make sure your internet connection is active and try again.Your Internet Explorer security settings are set too high, preventing you from accessing the web site which hosts the image. Solution: Reset to the default security settings. In Internet Explorer, click on Tools -> Internet Options -> Security -> Default Level.You've installed the Windows XP/SP2 updates and you're being bitten by the new "Block images and other external content in HTML e-mail" security option. This is automatically turned ON in Outlook Express after you install Windows XP/SP2. Solution: Click on Tools -> Options -> Security. Then UNCHECK the "Block images and other external content" check box, and click OK.If you are the SENDER, click Tools -> Options -> Send. Under Mail Sending Format, select HTML, then press the HTML Settings button. Make sure the "Send pictures with messages" box is checked. |
